Returns & Exchanges
We want your celebration to be perfect, which is why we offer a 30-day return policy on all unused and unopened party supplies. If your items aren't a perfect match for your bash, we're here to help make it right.
Check Your Eligibility
Ensure your items are in their original packaging, unused, and within the 30-day window from the date of delivery.
Start Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack and Ship
Print your prepaid shipping label and securely package your items to prevent damage during transit back to our warehouse.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing